Effective Date: June 23, 2025
Who we are
At Z Soft Solution Ltd, we are a passionate team of technology professionals dedicated to delivering smart, reliable, and future-ready digital solutions. Founded with the vision to bridge the gap between innovation and real-world business needs, we specialize in Cyber Security, Software Development, Web Design, IT support, ERP systems, and Digital Marketing.
Headquartered in Regina, Saskatchewan, and with a strong presence in South Asia and UK, Z Soft Solution Ltd brings together global expertise with local commitment. We serve businesses of all sizes — from startups to enterprises — helping them streamline operations, enhance customer experiences, and grow through technology.
What sets us apart is our commitment to quality, transparency, and long-term partnerships. We don’t just build software — we build solutions that solve real problems and create measurable value.
Information We Collect
We may collect the following types of personal information:
-
Contact Information: Name, email address, phone number, and company name.
-
Technical Information: IP address, browser type, operating system, referring URLs, and usage data through cookies and analytics.
-
Business Information: Project details, service preferences, and billing information.
-
Any other information you voluntarily provide via forms, email, or live chat.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Please note that any comments submitted to our site become publicly visible, and we encourage users to avoid posting sensitive personal information in the comments section. We reserve the right to moderate or remove any comments that are inappropriate, offensive, or violate our website terms of use.
How We Use Your Information
We use the collected information for the following purposes:
-
To provide, operate, and maintain our services.
-
To communicate with you regarding inquiries, projects, support, or updates.
-
To process payments and invoices.
-
To improve our website, services, and user experience.
-
To comply with legal obligations.
Media
If you upload images or other media files to our website, you should avoid uploading files that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract any location data from media files posted on the site.
By submitting media to our site (such as through contact forms, blog comments, or galleries), you grant Z Soft Solution Ltd the right to use, display, and share that content within the scope of our services, unless otherwise stated.
Please ensure that any media you upload does not contain confidential or personal information unless necessary and with proper consent.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. A cookie is a small data file that is stored on your device when you visit our website.
Types of Cookies We Use:
-
Essential Cookies: These are necessary for the website to function properly and cannot be switched off.
-
Performance Cookies: These help us understand how visitors interact with our website by collecting anonymous information.
-
Functional Cookies: These remember your preferences and settings to improve your experience.
-
Marketing Cookies: These may be used to deliver relevant advertisements to you based on your browsing behavior.
Managing Cookies:
You can choose to accept or reject cookies through your browser settings. Most browsers allow you to manage cookies under the “Settings” or “Privacy” section. However, disabling certain cookies may affect the functionality of our website.
By continuing to use our website, you consent to our use of cookies in accordance with this policy.
Embedded content from other websites
Articles or pages on this site may include embedded content (e.g., videos, images, articles, maps, or social media feeds) from third-party websites. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website directly.
These third-party websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including tracking your interaction if you have an account and are logged in to that website.
Z Soft Solution Ltd has no control over the privacy practices of these third-party websites. We encourage you to review their respective privacy policies to understand how your data may be used.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
At Z Soft Solution Ltd, we value your privacy and are committed to protecting your personal information. We do not sell, rent, or trade your data to third parties. However, we may share your information with trusted third parties under the following circumstances:
1. Service Providers and Partners
We may share your data with third-party vendors and service providers who assist us in operating our business and delivering services to you. This includes:
-
Hosting and cloud service providers
-
Payment processors
-
Email and communication platforms
-
Analytics and website performance tools
-
IT support and security partners
These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
2. Legal and Regulatory Requirements
We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities (e.g., court orders, subpoenas, or regulatory obligations).
3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will take steps to ensure your personal data continues to be protected.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting obligations.
Retention Periods May Vary Based On:
-
Type of Data Collected: For example, contact form submissions and project-related communications may be retained for up to 7 years for legal and business record-keeping purposes.
-
Legal Requirements: We may retain certain records longer if required by applicable law, regulatory bodies, or in connection with ongoing legal claims.
-
Inactive Accounts or Users: If you leave a comment, the comment and its metadata are retained indefinitely to recognize and approve any follow-up comments automatically. For registered users (if applicable), we store the personal information they provide in their user profile until the account is deleted or requested to be removed.
When data is no longer needed, we securely delete or anonymize it to prevent unauthorized access or use.
If you would like your data to be deleted sooner, you may request removal by contacting us at admin@zsoftsolution.ca.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
At Z Soft Solution Ltd, we are committed to respecting your privacy rights. Depending on your location and applicable privacy laws (such as the General Data Protection Regulation (GDPR) or Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)), you may have the following rights regarding your personal data:
1. Right to Access
You have the right to request a copy of the personal data we hold about you.
2. Right to Rectification
You can ask us to correct or update any inaccurate or incomplete information we hold about you.
3. Right to Erasure
You have the right to request that we delete your personal data, where there is no legal or legitimate reason for us to continue processing it.
4. Right to Restrict Processing
You may ask us to restrict or limit the way we use your data in certain circumstances.
5. Right to Object
You can object to the processing of your data for direct marketing or where we are relying on a legitimate interest as our legal basis.
6. Right to Data Portability
You may request that we provide your data in a structured, commonly used, and machine-readable format so you can transfer it to another service provider.
7. Right to Withdraw Consent
If we process your data based on consent, you have the right to withdraw that consent at any time.
How to Exercise Your Rights
To make a request regarding your personal data, please contact us at:
📧 Email: admin@zsoftsolution.ca
📞 Phone: +1 (306) 201-4346
We will respond to your request within a reasonable timeframe and in accordance with applicable laws.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Your personal data may be processed, stored, or transferred outside of your country of residence, including to countries that may not have the same level of data protection laws. This includes jurisdictions where our web hosting providers, third-party service partners, or support teams are located.
We ensure that any such international data transfers comply with applicable privacy laws and are protected by appropriate safeguards, such as:
-
Data processing agreements with third parties
-
Standard contractual clauses approved by regulatory authorities (e.g., GDPR)
-
Secure encryption and access controls
Examples of Where Data May Be Sent:
-
Website analytics tools (e.g., Google Analytics) may transfer data to servers in the United States.
-
Email communications and support services may be handled by third-party providers located in various countries.
-
Cloud storage providers may store backups or files in secure data centers globally.
By using our website and services, you consent to the transfer of your data in accordance with this Privacy Policy.
If you have concerns about how or where your data is handled, please contact us at admin@zsoftsolution.ca for more information.